Collection of your Personal Information

We will ask you when we need information that personally identifies you or allows us to contact you. Generally, this information is requested when you are registering before ordering e-mail newsletters, or when inquiring about Streambox products. Personal information collected by Streambox.com often is limited to e-mail address, language, country or location, but may include other information when needed to provide a service you requested.

When you buy and install a new product, we may ask you to register your purchase electronically. We keep this registration information on file with any information you've already given us on previous visits to our Web site.

Streambox.com also collects certain information about your computer hardware and software. This information may include: your IP address, browser type, operating system, domain name, access times and referring Web site addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of Streambox.com.

Streambox.com also collects information about which pages our customers visit within Streambox.com. This site visitation data is identified only by a unique ID number, and it is never linked with personal information unless a user consents as described below.

Use of your Personal Information

We use your personal information for the following purposes:

We may merge site-visitation data with anonymous demographic information for research purposes, and we may use this information in aggregate to provide more relevant content. In some limited-entry sections of Streambox.com, with your approval, we will combine site-visitation data with your personal information in order to provide you with personalized content. If you decline permission, we will not provide you the personalized service and won't merge your personal information with site-visitation data.

We may occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

Streambox may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Streambox or the site; (b) protect and defend the rights or property of Streambox and its Web sites, or (c) act in urgent circumstances to protect the personal safety of Streambox employees, users of Streambox products or services, or members of the public.

Your information may be stored and processed in the United States or any other country in which Streambox or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country. Streambox abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.

Control of your Personal Information

When you register, or otherwise give us personal information, Streambox.com will not share that information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above.

Registering also allows you to tell us how or whether you want Streambox.com to communicate with you. If you buy products through Streambox.com, and do not want to receive such information, do not check the box on the pages where personal information is collected which says: Yes, I would like to receive other offers through Streambox.com.

Streambox.com may send out periodic e-mails informing you of technical service or other issues related to a product or service you requested, or confirming you requested a product or service. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service you have chosen.

Security of your Personal Information

Streambox.com is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. For example, we store the personal information you provide in computer servers with limited access that are located in controlled facilities.

Use of Cookies

When someone visits the site, a cookie may be placed on the visitor's machine (if the visitor accepts cookies) or is read if the visitor has visited the site previously. One use of cookies is to assist in the collection of the site visitation statistics described above.

We also use cookies to collect information on which newsletter links are clicked by customers. This information is used to ensure we are sending information customers want to read. It is collected in aggregate form and never linked with your personal information.

Web beacons, also known as clear GIF technology, or action tags, may be used to assist in delivering the cookie on our site. This technology tells us how many visitors clicked on key elements (such as links or graphics) on a Streambox.com Web page. We do not use this technology to access your personally identifiable information on Streambox.com; it is a tool we use to compile aggregated statistics about Streambox.com Web site usage. We may share aggregated site statistics with partner companies but do not allow other companies to place clear GIFs on our sites.

If you choose to not have your browser accept cookies from the Streambox.com Web site, you will be able to view the text on the screens, however you will not experience a personalized visit and you may not be able to subscribe to service offerings on the site.

Questions about cookies? Read more.

Enforcement of this Privacy Statement

If you have questions regarding this statement, you may contact Streambox by email:

Changes to this Statement

Streambox.com will occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement. For material changes to this statement, Streambox.com will notify you by placing a prominent notice on the Web site.

Contact Information

Streambox welcomes your comments regarding this privacy statement, please contact our webmaster at this address or by postal mail.