Video Transport Overview

Getting Started

General Settings

Troubleshooting

•  Audio Settings
•  Video Settings
•  Network Settings
•  Application Settings

Error Messages

Common Support Issues

1. My Encoder and Decoder are connected to our LAN. I have a video signal going to the Encoder, but the Decoder says: “No signal received”.
   
   
2. The output quality is poor. The downstream monitor looks green and blocky. Why was the output so much better on the bench?
   


3. What settings affect video quality?
   


4. What settings affect latency?
   


5. When I start the Encoder the video screen plays for just a moment and then freezes. What happened?