This is notification that liveEU.streambox.com servers will be down for maintenance on September 16, 2015. This will only impact customers streaming directly to liveEU.streambox.com (IP=18.104.22.168) and will NOT impact servers in other regions.
Why is this happening? This is scheduled mandatory maintenance for a portion of the Streambox Cloud infrastructure.
When will this occur? September 16, 2015 0400 to 0600 UTC
What can you expect? Streaming to LiveEU.streambox.com will be disrupted and will return to normal operation at roughly 0600 UTC.
A downtime announcement banner will be up on the live web pages by Sept 11, 2015 to inform additional users of the maintenance window.
What actions do I need to take?
- Coordinate downtime to minimize impact to business.
- An alternate server can be used during this downtime – liveDE.streambox.com (IP=22.214.171.124)
- For Avenir and Linux products use the web interface and select ‘Settings’ and then ‘Decoder’ page.
- For Windows products use the web interface and select the ‘Network’ menu and select ‘Target Decoder IP’.
Please contact firstname.lastname@example.org Streambox at for questions.